Update - We are continuing to investigate this issue.
Jun 11, 2026 - 16:00 CEST
Investigating - [French] Chers utilisateurs de Vade,
Nous rencontrons actuellement des difficultés techniques avec Vade for M365. Il est possible que certains e-mails, tels que les newsletters ou les spams, ne soient pas déplacés ou supprimés correctement. Nous avons également un problème sur la fonctionnalité RBI sur la plateforme EU. Notre équipe technique travaille activement à la résolution du problème et au rétablissement de toutes les fonctionnalités. Notre équipe Support reste à votre disposition pour toutes questions et assistance à l'adresse suivante : support@vadesecure.com.
Nous nous excusons donc pour la gène occasionnée par l'indisponibilité de notre solution.
Nous vous remercions pour votre compréhension. L'équipe Support Vade status.vadesecure.com
[English] Dear Vade users,
We are currently experiencing technical difficulties with Vade for M365. Some emails, such as newsletters or spam, may not be moved or deleted properly. We are also experiencing an issue with the RBI feature on the European platform. Our technical team is actively working to resolve the issue and restore full functionality. Our Support team is available to answer any questions and provide assistance at the following address: support@vadesecure.com.
We apologize for the inconvenience caused by the unavailability of our solution.
Thank you for your understanding. The Vade Support Team status.vadesecure.com
[Japanese] Vadeをご利用の皆様へ
現在、Vade for M365において技術的な問題が発生しております。ニュースレターやスパムメールなど、一部のメールが正しく移動または削除されない可能性があります。また、欧州版プラットフォームのRBI機能に関しても問題が発生しています。 当社の技術チームは、問題の解決と全機能の復旧に向けて鋭意取り組んでおります。 ご質問やサポートが必要な場合は、サポートチーム（support@vadesecure.com）までお気軽にお問い合わせください。
本サービスの利用が制限されていることによるご不便をおかけし、誠に申し訳ございません。
何卒ご理解のほど、よろしくお願い申し上げます。 Vadeサポートチーム status.vadesecure.com
Jun 11, 2026 - 14:23 CEST
Vade for Microsoft 365 - Europe
Degraded Performance
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
100.0
% uptime
Today
Email Analysis
Degraded Performance
90 days ago
100.0
% uptime
Today
Logs
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Time of Click
Operational
90 days ago
100.0
% uptime
Today
Reported emails
Operational
90 days ago
100.0
% uptime
Today
Remote Browser Isolation
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Vade for Microsoft 365 - North America
Degraded Performance
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
100.0
% uptime
Today
Email Analysis
Degraded Performance
90 days ago
100.0
% uptime
Today
Logs
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Time of Click
Operational
90 days ago
100.0
% uptime
Today
Reported emails
Operational
90 days ago
100.0
% uptime
Today
Remote Browser Isolation
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Vade for Microsoft 365 - Germany
Degraded Performance
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
100.0
% uptime
Today
Email Analysis
Degraded Performance
90 days ago
100.0
% uptime
Today
Logs
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Time of Click
Operational
90 days ago
100.0
% uptime
Today
Reported emails
Operational
90 days ago
100.0
% uptime
Today
Remote Browser Isolation
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Vade for Microsoft 365 - Asia
Degraded Performance
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
100.0
% uptime
Today
Email Analysis
Degraded Performance
90 days ago
100.0
% uptime
Today
Logs
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Time of Click
Operational
90 days ago
100.0
% uptime
Today
Reported emails
Operational
90 days ago
100.0
% uptime
Today
Remote Browser Isolation
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Vade for GWS - Europe
Operational
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
100.0
% uptime
Today
Email Analysis
Operational
90 days ago
100.0
% uptime
Today
Logs
Operational
90 days ago
100.0
% uptime
Today
Statistics
Operational
90 days ago
100.0
% uptime
Today
Reported emails
Operational
90 days ago
100.0
% uptime
Today
Remote Browser Isolation
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Partner Portal
Operational
90 days ago
99.98
% uptime
Today
Admin Console
Operational
90 days ago
99.96
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
Vade Cloud - Europe
Operational
90 days ago
99.76
% uptime
Today
Email Flow
Operational
90 days ago
100.0
% uptime
Today
Admin Console
Operational
90 days ago
98.6
% uptime
Today
Filtering Engine
Operational
90 days ago
100.0
% uptime
Today
Quarantine
Operational
90 days ago
100.0
% uptime
Today
Time of Click
Operational
90 days ago
100.0
% uptime
Today
Sandboxing
Operational
90 days ago
100.0
% uptime
Today
Filter platforms
Operational
90 days ago
100.0
% uptime
Today
Filter update - North America
Operational
90 days ago
100.0
% uptime
Today
Filter update - Europe
Operational
90 days ago
100.0
% uptime
Today
Filter update - Asia
Operational
90 days ago
100.0
% uptime
Today
Filter
Operational
90 days ago
100.0
% uptime
Today
Is It Phishing
Operational
90 days ago
99.88
% uptime
Today
Website
Operational
90 days ago
99.88
% uptime
Today
API
Operational
90 days ago
99.88
% uptime
Today
Safe unsubscribe
Operational
90 days ago
99.84
% uptime
Today
API
Operational
90 days ago
99.85
% uptime
Today
API preview
Operational
90 days ago
99.85
% uptime
Today
Safe Unsubscribe proxy
Operational
90 days ago
99.82
% uptime
Today
Safe Unsubscribe proxy preview
Operational
90 days ago
99.85
% uptime
Today
Providers Dashboard
Operational
90 days ago
99.99
% uptime
Today
Providers Dashboard UI
Operational
90 days ago
99.96
% uptime
Today
Mailer
Operational
90 days ago
100.0
% uptime
Today
Backend
Operational
90 days ago
100.0
% uptime
Today
pctld
Operational
90 days ago
100.0
% uptime
Today
WHY
Operational
90 days ago
100.0
% uptime
Today
GRAPH
Operational
90 days ago
100.0
% uptime
Today
SocRequest
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Support ticketing tool
Operational
90 days ago
100.0
% uptime
Today
Support phone platform
Operational
90 days ago
100.0
% uptime
Today
Sender Tool
Operational
90 days ago
100.0
% uptime
Today
Sender Tool UI
Operational
90 days ago
100.0
% uptime
Today
Backend
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 11, 2026
Unresolved incident: Incident on Vade for M365 (EU/US/DE/ASIA) - Random emails not being actionned correctly.
Resolved -
This incident has been resolved.
Jun 9, 10:07 CEST
Monitoring -
[French] Chers utilisateurs Vade,
Nous surveillons activement l'état de Vade Cloud afin de garantir sa disponibilité et ses performances. Notre équipe technique s'engage à vous fournir les informations les plus récentes sur l'état opérationnel du service. Si vous rencontrez des problèmes ou que vous avez des questions sur Vade Cloud, n'hésitez pas à contacter notre équipe Support à l'adresse support@vadesecure.com.
Nous vous remercions pour votre compréhension. Équipe d'assistance Vade status.vadesecure.com
[English] Dear Vade users,
We are actively monitoring the status of Vade Cloud to ensure its availability and performance. Our team is committed to providing you with the most up-to-date information about the service's operational status. If you experience any issues or have any concerns regarding Vade Cloud, please don't hesitate to contact our support team at support@vadesecure.com.
We appreciate your understanding and we will keep you informed of any changes in the status of Vade for M365 in North America.
Thank you for your continued support. Vade Support Team status.vadesecure.com
Resolved -
The cause of the incident has been resolved. The SafeUnsubscribe Service is again fully operational and solved sustainably.
Jun 1, 09:05 CEST
Identified -
The SafeUnsubscribe service is not available for the moment. The cause has already been found and will be fixed as soon as possible. The status page will updated accordingly. Other services and email flow are not affected.
Jun 1, 05:55 CEST