Vade Services Status
Identified - FR :

En raison d’un volume exceptionnellement élevé de sollicitations, les délais de traitement par notre service support peuvent être temporairement allongés. Nous vous assurons que chaque demande est prise en compte avec la plus grande attention et sera traitée dans les meilleurs délais.

Nous vous remercions pour votre compréhension et votre patience.

EN:

Due to an exceptionally high volume of support requests, response times may be temporarily extended. Please rest assured that each request is being handled with the utmost care and will be processed as promptly as possible.

We thank you for your understanding and patience.

Oct 13, 2025 - 16:41 CEST
Vade for Microsoft 365 - Europe Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for Microsoft 365 - North America Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for Microsoft 365 - Germany Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for Microsoft 365 - Asia Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for GWS - Europe Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Vade Cloud - Europe Operational
90 days ago
100.0 % uptime
Today
Email Flow Operational
90 days ago
100.0 % uptime
Today
Admin Console ? Operational
90 days ago
100.0 % uptime
Today
Filtering Engine Operational
90 days ago
100.0 % uptime
Today
Quarantine Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Sandboxing Operational
90 days ago
100.0 % uptime
Today
Filter platforms Operational
90 days ago
100.0 % uptime
Today
Filter update - North America Operational
90 days ago
100.0 % uptime
Today
Filter update - Europe Operational
90 days ago
100.0 % uptime
Today
Filter update - Asia Operational
90 days ago
100.0 % uptime
Today
Filter Operational
90 days ago
100.0 % uptime
Today
Is It Phishing Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Safe unsubscribe Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API preview Operational
90 days ago
100.0 % uptime
Today
Safe Unsubscribe proxy Operational
90 days ago
100.0 % uptime
Today
Safe Unsubscribe proxy preview Operational
90 days ago
100.0 % uptime
Today
Providers Dashboard Operational
90 days ago
100.0 % uptime
Today
Providers Dashboard UI Operational
90 days ago
100.0 % uptime
Today
Mailer Operational
90 days ago
100.0 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
pctld Operational
90 days ago
100.0 % uptime
Today
WHY Operational
90 days ago
100.0 % uptime
Today
GRAPH Operational
90 days ago
100.0 % uptime
Today
SocRequest Operational
90 days ago
100.0 % uptime
Today
Support Degraded Performance
90 days ago
100.0 % uptime
Today
Support ticketing tool Degraded Performance
90 days ago
100.0 % uptime
Today
Support phone platform Operational
90 days ago
100.0 % uptime
Today
Sender Tool Operational
90 days ago
100.0 % uptime
Today
Sender Tool UI Operational
90 days ago
100.0 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 25, 2025

No incidents reported today.

Oct 24, 2025
Completed - The scheduled maintenance has been completed.
Oct 24, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 12:00 CEST
Scheduled - [French]
Chers utilisateurs Vade,

Nous vous informons qu'une maintenance est programmée pour Vade Cloud afin d'améliorer les performances et d'assurer la fiabilité continue de notre service. Au cours de cette maintenance, il se peut qu'il y ait une interruption temporaire d'accès à la console d'administration.
Pour toutes questions concernant la maintenance ou problématique de connexion post-maintenance, veuillez contacter notre équipe Support à support@vadesecure.com

Nous vous remercions de votre compréhension.
L'Équipe Support Vade
status.vadesecure.com


[English]
Dear Vade users,

We would like to inform you that scheduled maintenance is planned for Vade Cloud in order to improve performance and ensure continued reliability of our service. During this maintenance window, there may be temporary interruption in service. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding the scheduled maintenance or encounter any issues after the maintenance window, please contact our support team at support@vadesecure.com.

Thank you for your continued support.
Vade Support Team
status.vadesecure.com


[Japanese]
Vadeユーザーの皆様、

パフォーマンスを向上させ、サービスの継続的な信頼性を確保するために、Vade Cloud の定期メンテナンスが計画されていることをお知らせします。
このメンテナンス期間中は、サービスが一時的に中断される場合があります。ご不便をおかけいたしますが、ご理解を賜りますようお願いいたします。

予定されているメンテナンスに関してご質問や懸念がある場合、またはメンテナンス期間後に問題が発生した場合は、サポートチーム (support@vadesecure.com)までご連絡ください。

今後ともよろしくお願いいたします。
サポートチームより。
status.vadesecure.com

Oct 20, 15:27 CEST
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

Unresolved incident: Informations sur le traitement des demandes / Information on Request Processing.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.