Vade Services Status
Update - Nous continuons à migrer ces changements vers le portail partenaire.

Veuillez consulter les détails du message ci-dessous :

-------------------

We are continuing to migrate these changes onto the Partner Portal.

Please see the details on the message below :

Oct 22, 2024 - 16:29 CEST
Identified - Bonjour,

Des modifications ont été apportées au processus de licence dans le Portail Partenaire suite à la récente fusion de Vade et Hornet en mars. Ces ajustements ont pour but d'optimiser et d'améliorer nos opérations, rendant les choses plus efficaces pour vous.

Voici un aperçu des changements :

• Après votre migration, la page Licences sera remplacée par la page Souscriptions.

• Le (nouveau) processus de commande, accessible sur la page Souscriptions, vous demandera désormais de fournir le domaine principal de votre client.

• Renouvellements automatiques : Toutes les Souscriptions seront renouvelées automatiquement, sauf si nous recevons des instructions de votre part indiquant le contraire. Cela signifie moins de travail administratif de votre part, car les renouvellements se feront sans interruption.


Pour ceux d'entre vous qui utilisent les API, quelques modifications sont à prévoir après votre migration :


• La création des clients /customer/v2/customers sera remplacée par /partner/v3/customers

• Lors de la création d’un Client, il sera nécessaire de fournir son domaine principal.

• La commande de licence : /customer/v2/licenses/{id} sera remplacée par /partner/v3/subscriptions/{id}

• Pour plus de détails, merci de consulter la documentation : https://partner.vadesecure.com/docs/api


N'hésitez pas à contacter votre distributeur pour obtenir plus d'informations, ou à nous solliciter si besoin.


Merci et cordialement,

----------------

Hello,

There have been some changes in the licensing process via the Partner Portal as a result of the recent merge of Vade and Hornet in March. These changes are aimed at streamlining and improving our operations, making things more efficient for you.

Among the changes are:

• Once you are migrated, the Licenses page is replaced by the Subscriptions page.

• The (new) Order process, located on the Subscriptions page, now ask you to provide your customer’s main domain.

• Automatic Renewals: All subscriptions will be automatically renewed unless we receive instructions from you indicating otherwise. This means less administrative work on your end, as renewals will happen seamlessly.


For those of you using the APIs, a few changes are expected once you have been migrated:


• the customer creation: /customer/v2/customers is replaced by /partner/v3/customers

• Customer creation now requires the customer’s main domain.

• the license: /customer/v2/licenses/{id} is replaced by /partner/v3/subscriptions/{id}


You can find the details in the documentation: https://partner.vadesecure.com/docs/api

Don't hesitate to get in touch with your distributor for more information, or reach out to us if needed.


Thank you & Kind regards,

Oct 01, 2024 - 18:05 CEST
Vade for Microsoft 365 - Europe Operational
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Vade for Microsoft 365 - North America Operational
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Admin Console Operational
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Email Analysis Operational
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100.0 % uptime
Today
Statistics Operational
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100.0 % uptime
Today
Time of Click Operational
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100.0 % uptime
Today
Reported emails Operational
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100.0 % uptime
Today
Remote Browser Isolation Operational
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100.0 % uptime
Today
API Operational
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100.0 % uptime
Today
Vade for Microsoft 365 - Germany Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for Microsoft 365 - Asia Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Vade for GWS - Europe Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Email Analysis Operational
90 days ago
100.0 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
100.0 % uptime
Today
Reported emails Operational
90 days ago
100.0 % uptime
Today
Remote Browser Isolation Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
99.98 % uptime
Today
Admin Console Operational
90 days ago
99.98 % uptime
Today
Partner API Operational
90 days ago
99.98 % uptime
Today
Vade Cloud - Europe Operational
90 days ago
99.99 % uptime
Today
Email Flow Operational
90 days ago
100.0 % uptime
Today
Admin Console ? Operational
90 days ago
99.98 % uptime
Today
Filtering Engine Operational
90 days ago
99.98 % uptime
Today
Quarantine Operational
90 days ago
100.0 % uptime
Today
Time of Click Operational
90 days ago
100.0 % uptime
Today
Sandboxing Operational
90 days ago
100.0 % uptime
Today
Filter platforms Operational
90 days ago
99.98 % uptime
Today
Filter update - North America Operational
90 days ago
99.98 % uptime
Today
Filter update - Europe Operational
90 days ago
99.98 % uptime
Today
Filter update - Asia Operational
90 days ago
99.98 % uptime
Today
Filter Operational
90 days ago
99.98 % uptime
Today
Is It Phishing Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Safe unsubscribe Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Providers Dashboard Operational
90 days ago
99.99 % uptime
Today
Providers Dashboard UI Operational
90 days ago
99.98 % uptime
Today
Mailer Operational
90 days ago
100.0 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
pctld Operational
90 days ago
100.0 % uptime
Today
WHY Operational
90 days ago
100.0 % uptime
Today
GRAPH Operational
90 days ago
100.0 % uptime
Today
SocRequest Operational
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100.0 % uptime
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Support Operational
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Support ticketing tool Operational
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Today
Support phone platform Operational
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100.0 % uptime
Today
Sender Tool Operational
90 days ago
100.0 % uptime
Today
Sender Tool UI Operational
90 days ago
100.0 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance - Vade for M365 EU Feb 25, 2025 20:00-23:00 CET

[French]
Chers utilisateurs Vade,

Nous vous informons qu'une maintenance est programmée pour Vade for M365 EU afin d'améliorer les performances et d'assurer la fiabilité continue de notre service. Au cours de cette maintenance, il se peut qu'il y ait une interruption temporaire d'accès à la console d'administration.
Pour toutes questions concernant la maintenance ou problématique de connexion post-maintenance, veuillez contacter notre équipe Support à support@vadesecure.com

Nous vous remercions de votre compréhension.
L'Équipe Support Vade
status.vadesecure.com


[English]
Dear Vade users,

We would like to inform you that scheduled maintenance is planned for Vade for M365 EU in order to improve performance and ensure continued reliability of our service. During this maintenance window, there may be temporary interruption in service. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding the scheduled maintenance or encounter any issues after the maintenance window, please contact our support team at support@vadesecure.com.

Thank you for your continued support.
Vade Support Team
status.vadesecure.com


[Japanese]
Vadeユーザーの皆様、

パフォーマンスを向上させ、サービスの継続的な信頼性を確保するために、Vade for M365 EU の定期メンテナンスが計画されていることをお知らせします。
このメンテナンス期間中は、サービスが一時的に中断される場合があります。ご不便をおかけいたしますが、ご理解を賜りますようお願いいたします。

予定されているメンテナンスに関してご質問や懸念がある場合、またはメンテナンス期間後に問題が発生した場合は、サポートチーム (support@vadesecure.com)までご連絡ください。

今後ともよろしくお願いいたします。
サポートチームより。
status.vadesecure.com

Posted on Feb 19, 2025 - 12:41 CET

Scheduled Maintenance - Vade for M365 EU Feb 26, 2025 20:00-23:00 CET

[French]
Chers utilisateurs Vade,

Nous vous informons qu'une maintenance est programmée pour Vade for M365 EU afin d'améliorer les performances et d'assurer la fiabilité continue de notre service. Au cours de cette maintenance, il se peut qu'il y ait une interruption temporaire d'accès à la console d'administration.
Pour toutes questions concernant la maintenance ou problématique de connexion post-maintenance, veuillez contacter notre équipe Support à support@vadesecure.com

Nous vous remercions de votre compréhension.
L'Équipe Support Vade
status.vadesecure.com


[English]
Dear Vade users,

We would like to inform you that scheduled maintenance is planned for Vade for M365 EU in order to improve performance and ensure continued reliability of our service. During this maintenance window, there may be temporary interruption in service. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding the scheduled maintenance or encounter any issues after the maintenance window, please contact our support team at support@vadesecure.com.

Thank you for your continued support.
Vade Support Team
status.vadesecure.com


[Japanese]
Vadeユーザーの皆様、

パフォーマンスを向上させ、サービスの継続的な信頼性を確保するために、Vade for M365 EU の定期メンテナンスが計画されていることをお知らせします。
このメンテナンス期間中は、サービスが一時的に中断される場合があります。ご不便をおかけいたしますが、ご理解を賜りますようお願いいたします。

予定されているメンテナンスに関してご質問や懸念がある場合、またはメンテナンス期間後に問題が発生した場合は、サポートチーム (support@vadesecure.com)までご連絡ください。

今後ともよろしくお願いいたします。
サポートチームより。
status.vadesecure.com

Posted on Feb 19, 2025 - 12:42 CET

Scheduled Maintenance - Vade for M365 EU Feb 27, 2025 20:00-23:00 CET

[French]
Chers utilisateurs Vade,

Nous vous informons qu'une maintenance est programmée pour Vade for M365 EU afin d'améliorer les performances et d'assurer la fiabilité continue de notre service. Au cours de cette maintenance, il se peut qu'il y ait une interruption temporaire d'accès à la console d'administration.
Pour toutes questions concernant la maintenance ou problématique de connexion post-maintenance, veuillez contacter notre équipe Support à support@vadesecure.com

Nous vous remercions de votre compréhension.
L'Équipe Support Vade
status.vadesecure.com


[English]
Dear Vade users,

We would like to inform you that scheduled maintenance is planned for Vade for M365 EU in order to improve performance and ensure continued reliability of our service. During this maintenance window, there may be temporary interruption in service. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns regarding the scheduled maintenance or encounter any issues after the maintenance window, please contact our support team at support@vadesecure.com.

Thank you for your continued support.
Vade Support Team
status.vadesecure.com


[Japanese]
Vadeユーザーの皆様、

パフォーマンスを向上させ、サービスの継続的な信頼性を確保するために、Vade for M365 EU の定期メンテナンスが計画されていることをお知らせします。
このメンテナンス期間中は、サービスが一時的に中断される場合があります。ご不便をおかけいたしますが、ご理解を賜りますようお願いいたします。

予定されているメンテナンスに関してご質問や懸念がある場合、またはメンテナンス期間後に問題が発生した場合は、サポートチーム (support@vadesecure.com)までご連絡ください。

今後ともよろしくお願いいたします。
サポートチームより。
status.vadesecure.com

Posted on Feb 19, 2025 - 12:43 CET
Mar 30, 2025

No incidents reported today.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.